The Polk E-911 Staff
Thousands of People in the United States call 9-1-1 every day, seeking help and assistance in a manner of urgency in a time of crisis. These calls are routed to the nearest Public Safety Answering Point, also known as a PSAP. When a 9-1-1 call is made in Polk County, North Carolina or from a cell phone that hits a cell tower in Polk County, the call for help is routed to the Polk County E 9-1-1 Communications Center, a department jointly integrated within the Polk County Sheriff's Office, and the Polk County Local Government. Highly trained and professional communications specialists staff this Center 24 hours a day, 7 days a week, 365 days a year to assist with whatever emergency that you may encounter.
Captain Jeremy W. Gregg - Director
Lieutenant Susan Lawter - Operations Supervisor
Lieutenant Matt Frady - Operations Supervisor
Sergeant Miranda Martin - Shift Supervisor
Sergeant Janae Nelon - Shift Supervisor
Sergeant Valerie Eash - Shift Supervisor
Sergeant James "Lee" Porter - Shift Supervisor
Syerria Winters - Emergency Dispatcher
Toney Jackson - Emergency Dispatcher
Emery Viehman - Emergency Dispatcher
Makenzie Phillips - Emergency Dispatcher
Part-time as needed:
We are taking applications for part-time/as needed.
Agencies We Serve
Law Enforcement Agencies
EMS / Rescue
Polk County EMS
NC Forest Service
*Polk County 9-1-1 Communications also provides support and mutual aid services for our neighboring Counties; Henderson and Rutherford County in N.C., and Spartanburg County in S.C.*
As well as serving Polk County’s many emergency service agencies, we also take calls and page particular on call personnel. At night, on weekends and holidays, administrive phone lines are answered for some County and City departments that receive calls that cannot wait till the next business day. Remember, we are here for you.