The Polk E-911 Staff

About Us

Thousands of People in the United States call 9-1-1 every day, seeking help and assistance in a manner of urgency in a time of crisis. These calls are routed to the nearest Public Safety Answering Point, also known as a PSAP. When a 9-1-1 call is made in Polk County, North Carolina or from a cell phone that hits a cell tower in Polk County, the call for help is routed to the Polk County E 9-1-1 Communications Center, a department jointly integrated within the Polk County Sheriff's Office, and the Polk County Local Government. Highly trained and professional communications specialists staff this Center 24 hours a day, 7 days a week, 365 days a year to assist with whatever emergency that you may encounter.

Our personnel:

Captain Jeremy W. Gregg - Director 
Lieutenant Susan Lawter - Operations Supervisor
Lieutenant Matt Frady - Operations Supervisor
Sergeant Janae Nelon - Shift Supervisor
Sergeant Valerie  Schlabach - Shift Supervisor 
Sergeant Jennifer Condrey - Shift  Supervisor

Toney Jackson -  Emergency Dispatcher 
Emery Viehman -  Emergency Dispatcher 
Dylan Ludwig - Emergency Dispatcher 
Greyson Greene - Emergency Dispatcher 


Part-time as needed:

Tara Atkins
Tracey Cox
Roman Scruggs
Malikka Hutchins 
Ben Blanton 

We are taking applications for part-time/as needed. Please see the front page of the Polk County website.

Agencies We Serve

*Polk County 9-1-1 Communications also provides support and mutual aid services for our neighboring Counties; Henderson and Rutherford County in N.C., and Spartanburg County in S.C.*

As well as serving Polk County’s many emergency service agencies, we also take calls and page particular on call personnel. At night, on weekends and holidays, administrate phone lines are answered for some County and City departments that receive calls that cannot wait till the next business day. Remember, we are here for you.