Energy Assistance


The federally funded program helps households with low incomes who have a life-threatening or health-related emergency due to a lack of heating. Each household is individually evaluated, and if determined eligible for assistance, payments are made directly to the household’s heating vendor.

 To apply, individuals should contact CHSA – Economic Services personnel at the below address or phone number. Applications will be accepted until funds are exhausted.

 To be eligible, a household must:

  • Have at least one U.S. citizen or non-citizen who meets the eligibility criteria
  • Have income equal to or less than 150 percent of the federal poverty limit
  • Have a health-related issue that might be made worse without heat
  • Have a utility bill that shows how much is owed to the utility company
  • Be responsible for their heating cost

For more information on the program and eligibility contact Economic Services personnel by visiting:

231 Wolverine Trail, Mill Spring, NC 28756 or calling 828-894-2100

Additional information can found at:


The Emergency Assistance program is designed to assist families with emergency needs such as utility cut-off, eviction notice etc. Among other criteria, the household must have a child who meets the age requirements living with them and who is in their care, have income at or below 200% of the Federal Poverty Level and meet US Citizenship requirements.

Emergency assistance is designed to alleviate non-recurring, short term situations and is not intended to meet ongoing needs. Assistance can not extend beyond four months.

For more information about the Energy Programs see attachment below or call Information lines: 828-894-2100