Polk County HHSA - Transportation Services

Polk County Public Transportation System
Offering safe, reliable, door-to-door service inside the county and around the region to Rutherfordton, Spindale, Hendersonville, Asheville, Spartanburg and Greenville.

828-894-8203

 Hendersonville Shopping Shuttle

Call by Wednesday to make reservations for travel to Wal-Mart in Hendersonville or shops* within a 2 mile radius of Wal-Mart every other Friday. [*Number of stops is limited.]

 AIRPORT TRIPS - ASHEVILLE, CHARLOTTE / DOUGLAS, GREENVILLE / SPARTANBURG

Let us take you to the airports, or the train and bus stations.  Call for round-trip or one-way costs. 

SCHEDULING

Call ahead

• Call the day before by 10 am for door to door service inside the county

• 3 business days for travel outside the county

Medical Appointment Times
Trips to medical appointments out-of-county are coordinated in order to make the most of available vehicles and drivers.  No out-of-county appointments can be scheduled after 2:00 pm or on Fridays! Seats are subject to availability.  Therefore, out-of-county medical appointments must be scheduled Monday thru Thursday 8:00 am to 2:00 pm:

• Forest City, Rutherfordton, Spindale - Monday thru Friday 
• Hendersonville, Asheville - Tuesday, Wednesday, Friday
• Spartanburg - Tuesday, Wednesday, Thursday

Now Accepting Applications for Transportation of the Disabled and Employees to Work or Students to College - Applications should be filed each year for assistance. 

Eligibility Guidelines
Elderly and Disabled Assistance Application
Employee Transportation Assistance Application

Grant Funding Available

Funding is available to transport the elderly and disabled, and for those who need financial assistance for travel to medical appointments or to work. Work related trips such as interviews and classes may also be funded.  Financial assistance is available as long as funds last.  Call us at 828-894-8203 for more information regarding registration.

PASSENGER POLICIES

• PCT Passenger Rules and Procedures
• Service Policies
• No Shows and Cancellations
• Compliment Form
• Complaint Form
• ADA Complaint Form
• Title VI Complaint Form
• Reasonable Modification of Policy (ADA Related Material)
• Requests for Reasonable Modifications of Policies and Procedures and Form (ADA Related Material)

PCTA TITLE VI POLICY STATEMENT (Click Here for Full Policy)
It is the policy of Polk County Transportation to ensure compliance with the Title VI of the Civil Rights act of 1964; 49 CFR, Part 21; related statutes and regulations that ensure no person in the United States shall, on the grounds of race, color, sex, age, national origin, or disability, be excluded from participation in, or be denied the benefits of or be subjected to discrimination under any program or activity receiving federal financial assistance from the United States Department of Transportation. For more information or to file a complaint you may contact us by mail, telephone or email. Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred. Any person who believes he or she has been discriminated against should contact: Joshua Kennedy, HHSA Director.

Transportation              
County Annex Gibson and Ward St
Columbus, NC 28722              
PO Box 308              
8:00-4:30 Mon-Fri            
(828) 894-8203
Fax:  828-894-5913