E-911 Communications


Mission Statement
The Polk County E-911 Communications Center seeks to provide the most effective emergency communications support possible. The goal of Polk County Communications is to provide rapid, convenient, and professional access to all branches of public safety for the citizens of this County and those passing through. We are here for you. To learn more about our team, go to the About Us tab!


Polk County E-911 Communications
20 E Mills St
Columbus, NC 28722

Post Office Box 308
Columbus, NC 28722

Hours of Operation
Communications: 24 Hours a day, 365 Days a year
Administration: 9am – 5pm (Monday – Friday) (Off Holidays)

Contact Information
Communications Director:  Capt. Jeremy W. Gregg
Contact Us
 Directors Office:
(828) 894-8303
Supervisors Office: (828) 722-5245

Non-Emergency Phone Number Communications Center: (828) 894-0187 or 0188

What You Need to Know About Text-to-911

At this time, Text-to-911 is NOW AVAILABLE IN POLK COUNTY. In the event of any emergency and you are unable to speak on the phone, text your address and nature of emergency to 911 and you will be connected to the Polk E-911 center, or the nearest PSAP depending on your location. Remember - Text if you must, call if you can!!!