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FAQ


Sports

  1. I signed my child up for volleyball/basketball/soccer/baseball/t-ball and haven't heard from the Coach? All sports inquiries should be directed to the Polk County YMCA. Their contact is (828) 894-8199 (OPTION 1) or via email. 
  2. Are there scholarships available to help with the costs of sports programs? Yes, the form can be downloaded here. If you don't have the ability to print the document there are some available at Stearns Gym on the Community Resources wall in the lobby. 
  3. I signed up for swim classes and wanted to make a change or have some questions? All swim class questions should be directed to the Polk County YMCA. Their contact is (828) 894-8199 (OPTION 1) or via email.
  4. I would like to reserve Gibson pool for a party? All reservations for Gibson Pool are handled by the Polk County YMCA. They can be reached at (828) 894-8199 (OPTION 1) or via email. 
  5. How will we know if the pool is closed because of the weather? Check the Polk County YMCA Facebook page for all closings. 
  6. I'd like to play pickleball/basketball/volleyball at Stearns Gym but am by myself, can I play with a group? Yes you can. Check the Stearns Gym calendar for all current information. All pickleball groups are listed and open unless it states closed on the calendar. Bring your paddle & show up to play. 
Recreation Programming 

  1. What programs are there to do with my kids? Check out our events calendar that has our playtimes, family dance parties, community campfires & special events listed. If you any specific programming questions send us an email. 
  2. Do I have to signup for the weekly programs? No, just show up ready to play and/or dance. 

Recreation Complex Reservations

  1. I'd like to reserve the covered shelter at the Recreation Complex? How can I do that? Please download the facilities use form and email it to trails@polknc.org. We will send you a confirmation email once we process your form.
  2. Can I reserve the fields at the Recreation Complex? They can be reserved. Send us an email with date/time needed as well as what activity you will be reserving them for. 


Stearns Park Reservations
  1. I'd like to reserve Stearns Park for an event? How can I do that? Please download the facilities use form and email it to trails@polknc.org. We will send you a confirmation email once your event has been approved. 
  2. Can I hang a banner at Stearns Park? Please download the banner request form and email it to trails@polknc.org. We will send you an email confirmation if your banner has been approved. Please note that only 2 banners are allowed to be displayed at Stearns Park within the same time frame.